SOLUTIONS

Patient Journey App

SOLUTIONS

Patient Journey App

Digital Patient Insights for Value-Based Healthcare

The MedNota Patient Journey Application is the specialised solution within the MedNota Hub platform, designed to digitally capture, structure, and analyse patient- and clinic-related healthcare data. It enables healthcare organisations to systematically integrate the patient perspective into clinical care by collecting health trajectories, experiences, symptoms, and medical histories in a structured and standardised way. This creates a continuous, data-driven foundation for improving care quality, supporting clinical decision-making, and enabling the practical implementation of value-based healthcare.

Flexible Patient Data Collection Across the Care Continuum

The MedNota Patient Journey App includes several functional modules that can be used independently or in combination:

  • Patient-Reported Outcome Measures (PROMs)

  • Patient-Reported Experience Measures (PREMs)

  • Structured medical history collection

Data colle.ction is performed via a Progressive Web App (PWA), which runs on any device without installation. Patients can complete questionnaires at home, in outpatient settings, or during hospital stays. Interactive elements such as pain or wound diagrams improve clarity and patient engagement. Based on responses, structured scores are automatically calculated and made available for clinical use, quality management, and research

Clinical & Academic Partnerships

The MedNota Patient Journey App is developed in close collaboration with leading healthcare institutions.

University Hospital Basel

Co-development and validation of PROM workflows in real-worl clinical environments, ensuring practical usability and continous optimisation.

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EQUAM Foundation - PrimaryPROMS

Strategic collaboration to integrate patient feedback into primary care through short, regular surveys, supporting both individual care improvement and population-level insights.

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Continous Development & Co-Creation

The platform is continuously developed together with healthcare providers. Future directions include:

  • Integration of outpatient PROMs across the entire care pathway (PrimaryPROMS extension)

  • Patient education modules linked to survey outcomes

  • Expansion of automated clinical decision support


This co-creation approach ensures that the application evolves directly in response to clinical needs.

Highly Configurable Workflow Automation

A core strength of the MedNota Patient Journey App lies in its flexibility and automation capabilities. Workflows are based on the BPMN standard and can be fully configured by healthcare organisations – from simple questionnaires to complex, multi-step care pathways.

Workflow Engine

Manages patient pathways across inpatient and outpatient settings

Form Engine

Enables creation and customisation of complex questionnaires with logic, dependencies, and validations

Score Engine

Automatically calculates clinical scores and monitors thresholds

Task Engine

Assigns follow-up actions based on responses and thresholds

Kanban & Timeline Views

Provide full transparency of patient status and progress

Notification Engine

Sends reminders and alerts to patients and clinicians

Interoperability, Data Protection & Security

The MedNota Patient Journey App is designed for maximum security and compliance with healthcare regulations.


The MedNota Patient Journey App is designed for maximum security and compliance with healthcare regulations.

Role-Based Modules
  • Clinical Module: Patient trajectories, alerts, therapy adaptation

  • Quality Management Module: KPIs, response rates, cohort analysis

  • Survey Management Module: Configuration and administration of surveys

  • Administration Module: Workflow design, roles, integrations, notifications

Data Protection & Access Control
  • Role-based access control (RBAC)

  • Full audit logging and traceability

  • Automated data retention and deletion policies

  • Secure authentication via Active Directory / SSO


Deployment Security
  • On-premise installation in secured DMZ environments

  • Encrypted data transmission and storage

  • Full compliance with healthcare security requirements


Open Standards integration

Built on FHIR, HL7, and openEHR to ensure interoperability with existing systems and future extensibility.

Hosting Flexiblity
  • Local hospital deployment (on-premise)

  • Cloud-based deployment

From patient input to clinical Intelligence

All collected data is automatically processed and integrated into dashboards and reporting environments. This enables:

  • Real-time monitoring of response rates and outcomes

  • Longitudinal analysis of patient trajectories

  • Benchmarking across cohorts and populations

  • Evidence-based clinical decision support


Rather than isolated survey results, the system generates a continuous view of patient health journeys, supporting both individual care and organisational quality improvement.

Buit for Interoperability and future Healthcare Systems

The MedNota Patient Journey App is built on modern healthcare interoperability standards, including:

  • HL7

  • openEHR

  • FHIR

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This ensures seamless integration into existing Hospital Information Systems (HIS), data warehouses, and research infrastructures. Instead of creating new data silos, the application integrates into existing data ecosystems and enhances them with structured patient-reported information.

Deployment options include:

Real-time monitoring of response rates and outco

  • On-premise installation within healthcare facilities

  • Secure cloud deployment


    The system is also fully white-label capable, ensuring that patients only interact with the branding of the respective healthcare institution.

Architecture Designed for Scalability & Clinical Use

The MedNota Patient Journey App architecture is modular, scalable, and designed for real-world healthcare environments.

A central benefit of the MedNota Infection Surveillance App is the automation of surveillance processes. Manual data collection and reporting are significantly reduced through:

Together, these engines ensure that data collection and analysis are standardised, reproducible, and low-effort for clinical staff. Healthcare providers benefit from:


  • Reduced administrative workload

  • Higher data quality and consistency

  • Standardised outcome measurement

  • Seamless scalability from pilot projects to full deployment.

Workflow Automation

Score Calculation

Notification Management

Question Design

PATIENT

JOURNEY

PATIENT

JOURNEY

Dashboard, Reporting & Advanced Analytics

The MedNota Patient Journey App provides advanced analytics tailored to clinical, operational, and research needs.

Embedded
Analytics

Ensures that user perspectives are actively understood and solutions are developed in close collaboration with healthcare professionals.


Advanced Export & BI Integration

Enables innovative, yet always practical and clinically usable solutions.




Planned Future AI Capabilities

Guarantees that every application creates measurable value by reducing workload, improving processes and strengthening patient safety in a sustainable way.

A Unified System for Patient- Centred Care

The MedNota Patient Journey App brings together patient communication, clinical data collection, and quality management in a single integrated system. It enables:

  • Structured patient input via PROMs, PREMs, and medical history

  • Objective outcome measurement through automated scoring

  • Data-driven quality improvement and benchmarking

  • Seamless integration into clinical workflows and IT systems

  • Full support for value-based healthcare models


By combining interoperability, automation, and clinical intelligence, the MedNota Patient Journey App transforms patient-reported data into a powerful foundation for better, safer, and more efficient healthcare.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED