Privacy Policy

At MedNota, protecting personal data and maintaining trust are central to how we operate. This Privacy Policy explains how we collect, use, store, and safeguard information when you visit our website, request a demo, interact with our services, or engage with our digital healthcare solutions.

We are committed to responsible data practices and transparency regarding cookies, analytics, and information processing. By using our website, you acknowledge the practices described in this policy.

Last Updated: 2026

1. Who We Are

  • Browser type and device information

  • IP address

  • Website usage information

  • Session information

  • Cookie and analytics data

2. Information We Collect

Depending on how you interact with our website, we may collect:

Information You Provide

  • Name

  • Email address

  • Company / organization

  • Phone number

  • Information submitted through contact or demo request forms

    Automatically Collected Information

    • Browser type and device information

    • IP address

    • Website usage information

    • Session information

    • Cookie and analytics data

3. How We Use Your Information

We process information to:

  • Respond to inquiries and demo requests

  • Improve website performance and user experience

  • Analyze website usage and engagement

  • Maintain security and prevent misuse

  • Communicate about services when requested

  • Comply with legal obligations

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies.

Cookies help us:

  • Enable core website functionality

  • Remember preferences

  • Measure website performance

  • Improve usability and user experience

Types of Cookies We May Use

Essential Cookies

Required for website functionality and security.

Analytics Cookies

Help us understand how visitors interact with our website.

Preference Cookies

Remember settings and improve future visits.

You can manage or withdraw cookie consent through our cookie settings banner.

5. Analytics and Third-Party Services

We may use trusted third-party services to operate and improve our website.

These providers may process technical information necessary to deliver their services.

Examples may include:

  • Website analytics tools

  • Hosting providers

  • Performance monitoring tools

6. Data Sharing

We do not sell personal information.

We may share information only:

  • With service providers supporting our operations

  • When legally required

  • To protect security and legitimate interests

7. Data Retention

We retain information only as long as necessary for:

  • Service delivery

  • Legal compliance

  • Security and operational purposes

8. Data Security

We implement technical and organizational measures intended to protect personal data against unauthorized access, alteration, disclosure, or loss.

9. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal data

  • Request correction

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent where applicable

Requests can be sent to:

Info@mednota.ch

10. International Data Transfers

Where data is transferred internationally, we apply appropriate safeguards consistent with applicable privacy requirements.

11. Updates to This Policy

We may update this Privacy Policy periodically.

Changes become effective once published on this page.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

FAQS

Frequently Asked Questions

What is the MedNota Hub Platform?

The MedNota Hub is the central digital platform that forms the foundation of all MedNota applications. It connects specialised apps for patient safety, quality management, and clinical process optimisation within a single modular ecosystem. Instead of isolated solutions, it enables a fully integrated, scalable and data-driven healthcare environment where workflows, data and insights are seamlessly connected.

What makes the MedNota Hub different from other healthcare software solutions?

The platform is built on four core principles: maximum configurability without “black box” logic, high interoperability through open standards (FHIR, HL7, openEHR), strong scalability from single departments to entire hospital networks, and full digitalisation of care pathways. Combined with embedded analytics and automation, it reduces complexity rather than adding it.

Can MedNota applications be used individually?

Yes. Each application and even each module within an application can be used independently or combined as needed. Healthcare organisations can start small with a single use case and expand step by-step into a fully integrated system without changing the underlying platform.

What applications are part of the MedNota Hub?

The core applications currently include the MedNota Patient Journey App and the MedNota Infection Surveillance App. Additional applications such as advanced quality management, decision support, and AI-driven analytics are already in development and will be seamlessly integrated into the same platform.

What is the MedNota Patient Journey App?

The Patient Journey App captures patient-reported and clinical data across the entire care pathway. It includes PROMs, PREMs, and structured medical history collection. This allows healthcare providers to continuously monitor patient outcomes, experiences, and health trajectories in a structured and standardised way.

What is the Medical History module used for?

The Medical History module enables structured digital anamnesis, including patient interviews, allergies, diagnoses, and medication data. It ensures that complete and standardised patient information is available within clinical workflows, improving consistency and clinical safety.

What is the MedNota Infection Surveillance App?

The Infection Surveillance App enables semi-automated monitoring of healthcare-associated infections (HAIs). It covers SSI, CLABSI, CAUTI and nvHAP and integrates data from hospital systems, laboratories, and clinical documentation. The system is fully aligned with Swissnoso and CDC standards to ensure consistent and comparable infection surveillance.

How does MedNota reduce workload in healthcare facilities?

Through automation of workflows, rule-based validation, and integration of existing data sources, MedNota significantly reduces manual data entry and administrative work. This allows healthcare professionals to focus more on patient care while improving data quality and reducing errors caused by manual processes.

How is MedNota integrated into existing hospital systems?

MedNota integrates seamlessly into existing IT infrastructures via APIs and open standards such as FHIR, HL7, and openEHR. It can be embedded into HIS/EHR systems or operated alongside them. Deployment is flexible and available as either cloud-based or on-premise installation depending on institutional requirements.

What services does MedNota provide beyond software?

MedNota offers full lifecycle support including embedded and advanced analytics (dashboards, KPIs, QM reporting, Kanban workflows), technical integration and API development, onboarding and training for clinical and IT teams, and a co-creation approach where new modules and features are developed together with healthcare providers based on real-world needs.

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED

Advancing patient safety through intelligent digital healthcare solutions.

location

MedNota GmbH

c/o Business Park Industrie AG

Industriestrasse 24

6300 Zug, Switzerland

© 2026 MEDNOTA. ALL RIGHTS RESERVED